39D IT Support
39d.co.uk
At 39D, we have a dedicated team ready to assist your business whenever you require support. Whether it's an urgent Sage update, a malfunctioning printer, or the frustrating situation of a forgotten password, we are here to help. Our goal is to ensure that your IT and communication systems run smoothly, allowing you to focus on your core business activities.We personally invite you to reach out and discuss how 39 IT can cater to your specific IT and communication needs. You can speak with us by calling 01279 800 039 or emailing us at team@39D.co.uk. We are eager to learn about your business requirements and provide tailored solutions to empower your success.At 39D, we prioritize building strong relationships with our clients and delivering exceptional customer service. We understand that every business is unique, which is why we take the time to understand your challenges and goals. Our team of experts is committed to providing proactive and responsive support, ensuring that your IT infrastructure remains reliable, secure, and optimized.We offer a wide range of services, including IT support, network management, cybersecurity solutions, cloud services, and communication systems. Our comprehensive solutions are designed to meet the diverse needs of businesses in various industries, providing the flexibility and scalability necessary for growth.Don't let IT issues hold your business back.
IT Support
With your growing dependency on technology for success, it is imperative to swiftly address any IT issues to mitigate their impact on your business. With Managed IT Support our IT support team can effectively resolve over 90% of cases remotely by securely accessing your systems. As a result, we can:
Troubleshoot software glitches and provide solutions without physically being on-site.
Perform system diagnostics and maintenance tasks remotely to ensure seamless functionality.
Install software updates and security patches without disrupting your workflow.
Offer virtual training and guidance to enhance your team’s technical proficiency.
Monitor your network and systems remotely to proactively identify and address potential issues before they escalate.
Provide timely assistance and support to your employees, minimizing downtime and maximizing productivity.
By leveraging remote access capabilities, we can efficiently handle a wide range of IT tasks, allowing you to focus on core business activities while minimising disruptions caused by technical difficulties.
Troubleshoot software glitches and provide solutions without physically being on-site.
Perform system diagnostics and maintenance tasks remotely to ensure seamless functionality.
Install software updates and security patches without disrupting your workflow.
Offer virtual training and guidance to enhance your team’s technical proficiency.
Monitor your network and systems remotely to proactively identify and address potential issues before they escalate.
Provide timely assistance and support to your employees, minimizing downtime and maximizing productivity.
By leveraging remote access capabilities, we can efficiently handle a wide range of IT tasks, allowing you to focus on core business activities while minimising disruptions caused by technical difficulties.
Remote IT Support
Remote IT support is an efficient and cost-effective solution for resolving technology issues without the need for on-site assistance. Here are key points about remote IT support:
Fast and Easy Fixes: Lets tech experts figure out and solve problems quickly. They can access your computer from afar, find issues, and fix them in real-time. This means you don’t have to wait for someone to come over, making everything much faster.
Saves Money: It’s cheaper than having someone physically visit. With remote support, there are no travel costs, and technicians can work on many issues at once, making it cost-effective for businesses.
Expert Help: Our team has skilled IT support folks who know a lot about different tech problems. They can handle software, computer systems, networks, and more. Their experience helps them fix things efficiently.
Keeps Work Going: Using remote support means less downtime. Problems during work hours get fixed fast, so employees can stay focused on their tasks.
Adaptable: Whether you have a small or big computer setup, remote support can adjust to your needs. It’s flexible and grows with your business without needing extra on-site help.
Our support is a quick, affordable, and skilled way to solve tech issues. It keeps everything running smoothly, saves money, and adapts to your business size. Using it keeps your computer systems working well and your team happy and productive.
Fast and Easy Fixes: Lets tech experts figure out and solve problems quickly. They can access your computer from afar, find issues, and fix them in real-time. This means you don’t have to wait for someone to come over, making everything much faster.
Saves Money: It’s cheaper than having someone physically visit. With remote support, there are no travel costs, and technicians can work on many issues at once, making it cost-effective for businesses.
Expert Help: Our team has skilled IT support folks who know a lot about different tech problems. They can handle software, computer systems, networks, and more. Their experience helps them fix things efficiently.
Keeps Work Going: Using remote support means less downtime. Problems during work hours get fixed fast, so employees can stay focused on their tasks.
Adaptable: Whether you have a small or big computer setup, remote support can adjust to your needs. It’s flexible and grows with your business without needing extra on-site help.
Our support is a quick, affordable, and skilled way to solve tech issues. It keeps everything running smoothly, saves money, and adapts to your business size. Using it keeps your computer systems working well and your team happy and productive.
Offsite IT Support
Our onsite IT support service offers tailored and cost-effective resources to meet your technology needs. Whether you need to scale your team, provide coverage for various situations, or optimize costs while receiving a higher level of service, we have you covered. With our support, you can focus on productive activities, ensure robust technology services, and enjoy the expertise of accountable professionals.
Onsite IT support involves having skilled IT professionals physically present at your location to handle technical issues, troubleshoot problems, and provide immediate assistance.
When you encounter an IT problem, you can contact the onsite support team directly, and they will promptly respond and arrive at your location to address the issue.
Our support teams are equipped with the necessary tools and expertise to diagnose and resolve a wide range of technical issues, including hardware failures, network connectivity problems, software glitches, and user support requests.
The support team can also assist with setting up and configuring new devices, installing software and updates, performing system maintenance, and ensuring the smooth functioning of your IT infrastructure.
Our services can be customized to meet your specific requirements, whether it’s providing additional resources during peak periods, offering 24/7 coverage, or deploying specialists for specific projects or tasks.
Onsite IT support involves having skilled IT professionals physically present at your location to handle technical issues, troubleshoot problems, and provide immediate assistance.
When you encounter an IT problem, you can contact the onsite support team directly, and they will promptly respond and arrive at your location to address the issue.
Our support teams are equipped with the necessary tools and expertise to diagnose and resolve a wide range of technical issues, including hardware failures, network connectivity problems, software glitches, and user support requests.
The support team can also assist with setting up and configuring new devices, installing software and updates, performing system maintenance, and ensuring the smooth functioning of your IT infrastructure.
Our services can be customized to meet your specific requirements, whether it’s providing additional resources during peak periods, offering 24/7 coverage, or deploying specialists for specific projects or tasks.
Virtual IT Director
Our Virtual IT Director consultancy services offer businesses expert guidance and support to develop and maintain a robust technology platform that drives their operations and provides a competitive advantage. Here’s how IT consultancy services can benefit your business:
IT Strategy and Alignment: Our experienced IT consulting team can help you define and align your IT strategy with your overall business goals. By understanding your specific needs and objectives, we can provide tailored recommendations and solutions to optimize your technology infrastructure and ensure it aligns with your business objectives.
Skills and Expertise: We bring the right skills and expertise to the table, enabling you to leverage the latest technologies and best practices. Our consultants have a deep understanding of various IT domains and can provide guidance on areas such as cloud computing, cybersecurity, data management, infrastructure design, and more. With their knowledge and experience, they can help you make informed decisions that enhance your IT capabilities.
Time and Cost Savings: Engaging IT consultancy services can save you valuable time and money. Instead of spending hours researching and troubleshooting IT issues, our consultants can quickly identify areas of improvement and implement efficient solutions. By leveraging their expertise, you can avoid costly mistakes and make the most of your IT investments, ultimately saving time and resources.
IT Strategy and Alignment: Our experienced IT consulting team can help you define and align your IT strategy with your overall business goals. By understanding your specific needs and objectives, we can provide tailored recommendations and solutions to optimize your technology infrastructure and ensure it aligns with your business objectives.
Skills and Expertise: We bring the right skills and expertise to the table, enabling you to leverage the latest technologies and best practices. Our consultants have a deep understanding of various IT domains and can provide guidance on areas such as cloud computing, cybersecurity, data management, infrastructure design, and more. With their knowledge and experience, they can help you make informed decisions that enhance your IT capabilities.
Time and Cost Savings: Engaging IT consultancy services can save you valuable time and money. Instead of spending hours researching and troubleshooting IT issues, our consultants can quickly identify areas of improvement and implement efficient solutions. By leveraging their expertise, you can avoid costly mistakes and make the most of your IT investments, ultimately saving time and resources.
Opening times
Monday to Friday 8:00am-5:00pm
Services offered
It Support ServicesLocations served
Links
Runway house, North Weald Airfield, Merlin Way, North Weald, CM16 6HR
01279 800 039
01279 800 039
